The Patient Service Representative will focus on the processing and resolution of motor vehicle and other accident claims. Our Representatives work independently and as part of a team comprised of both fellow Knowtion Health coworkers and the Client’s staff. Knowtion Health Patient Service Representatives will need outstanding communication skills, strong computer skills and the ability to multitask while working in a fast-paced environment.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Develop and maintain a professional relationship with…
  • Our clients, acting as a liaison between the hospital and Knowtion Health
  • Maintain professional relationships and effective communication with leaders across departments.
• Read and respond to all e-mails and correspondence received in a timely manner
• Review medical records to discover potential liability and determine third-party billing responsibility, in accordance with HIPPA protocols.
• Verify and fulfill any attorney requests that are received
• Perform daily billing tasks in the client's system, ensuring accurate account processing, notation, and return

What you bring:

• High school diploma or GED
• Healthcare claims experience or insurance background with Medicare preferred
• Experience with EPIC software preferred
• Experience with Microsoft Office products including Word, Outlook and Excel preferred
• Valid driver’s license

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

The compensation range for this position starts at $18/hour.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, CO, FL, GA, ID, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, VA, VT, WI, WV