Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Director of Operations creates and executes functional strategies and objectives for the operations team, and the company's revenue cycle activities to optimize the patient interaction and ensure the revenue cycle is properly utilized

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Reviews, designs, and implements processes surrounding, third party payer billing, and compliance, to ensure that the revenue cycle is effective and properly utilized
• Ensures efficient and effective operations by consistently reviewing remote operations and productivity against company goals and objectives
• Meets regularly with management to discuss successes, issues, reoccurring problems, and action plans to improve and address concerns
• Creates and reviews monthly and annual status reports addressing key performance indicators, as well as plans for next period; monitors revenue cycle’s overall financial performance
• Tracks numerous metrics related to the patient engagement cycle including billing turnaround times to develop sound revenue cycle analysis and reporting
• Keeps abreast of all federal, state and third-party payer rules and regulations; apprises staff
• Maintains billing practices consistent with all payer guidelines and reimbursement rules and regulations

What you bring:

• 10 years of experience which must include 7 years of progressive responsibility in a leadership role focused on professional healthcare revenue cycle, preferably over a large group practice, with proven key performance results
• Leadership experience in business process optimization, including implementation of solutions that enhance operational effectiveness
• Bachelor’s degree required (master's degree preferred)

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, bonus opportunities, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA