Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Senior Analyst, Trend Analysis and Payor Escalations, supports enterprise and client-level trend analysis and payor escalation efforts across Knowtion’s Service Delivery lines of business. This role translates complex revenue cycle data into clear, actionable insights that drive issue resolution, operational improvement, and client value, while analyzing claims inventory, identifying payor trends and systemic issues, and preparing escalation materials and reports. The Senior Analyst collaborates closely with Service Delivery, Client Success, Product, and Technology teams and contributes to client engagements to ensure analytic and reporting needs are effectively met.

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Perform detailed trend analysis and root cause investigation across Low Balance inventory, including denials, payment variances, adjustments, and returns.
• Analyze claims, remittance, and payment data to identify payor behavior patterns, emerging issues, and revenue risks.
• Support payor escalation preparation by completing detailed account reviews, summarizing findings, and documenting recommended next steps.
• Maintain accurate payor escalation documentation, including issue details, supporting analysis, and resolution outcomes.
• Perform monthly revenue reconciliation to ensure accuracy and completeness across source systems.
• Execute analysis for trending requests and participate in cross-functional reviews to discuss findings and recommended actions.

What you bring:

• Bachelor’s degree (or equivalent experience).
• 4-7+ years of progressive experience in hospital revenue cycle analytics, healthcare operations analytics, or equivalent experience in complex healthcare financial environments.
• Deep experience analyzing claim inventory, payor behavior, denials, and payment patterns with a proven ability to translate analysis into operational and financial impact.
• Strong background serving as a system analyst or senior business partner for revenue cycle systems, reporting platforms, or analytics technologies.
• Excellent organizational and analytical skills required along with written and verbal communication.
• Expert in analytical tools, including Microsoft Excel and the broader Microsoft Office Suite, with a demonstrated ability to capture, analyze, and present data clearly and concisely to a variety of audiences.

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free workspace at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, UT, VA, WI, WV

Photo Identification and Image Capture Notice

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.